Privacy Policy

Privacy Policy

Last Updated: 30.01.2025

This Privacy Policy describes how Herbal Planet (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.herbalplanet.in (the “Site”) or otherwise communicate with us (collectively, the “Services”).

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any modifications will be posted on the Site, and the “Last Updated” date will be revised accordingly.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information through various means, including directly from you, through cookies, and from third parties.

Information We Collect Directly from You

We may collect the following types of personal information:

Contact details: Name, email address, phone number, billing and shipping address.
Order information: Purchases, payment confirmation, order history.
Account information: Username, password, security questions.
Shopping behavior: Wishlist, cart items, browsing history.
Customer support: Any information shared during inquiries.

Some features of our Services require this information. If you choose not to provide it, you may be unable to access certain functionalities.

Information Collected Through Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to automatically collect certain data, such as:

Device & Browser Information: Type, settings, IP address.
Usage Data: Interaction with the Site, pages visited.
Network Connection Details: Internet service provider (ISP), connection status.

You can control cookies through your browser settings. However, disabling them may affect the functionality of our Site.

Information from Third Parties

We may obtain information from third-party vendors, including:

Payment processors (for transaction details but not full payment details).
Marketing & Advertising Partners to provide targeted ads.
Analytics providers to track website performance.

How We Use Your Information

We use the collected information for various purposes, including:

Providing and improving our Services.
Processing orders and transactions.
Marketing and promotional communications.
Security and fraud prevention.
Customer support and inquiries.

We do not sell your personal data to third parties.

How We Share Personal Information

We may disclose your information under the following circumstances:

Service Providers: Payment processors, shipping partners, cloud storage providers.
Business Partners: Marketing and advertising collaborations.
Legal Obligations: When required by law enforcement or regulatory authorities.
Corporate Transactions: In the event of a merger, acquisition, or business sale.

User-Generated Content

If you post reviews or other content on public sections of our Site, it may be accessible to anyone. We are not responsible for how others use this information.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with information, please contact us for removal.

Security & Retention of Information

We implement appropriate security measures to protect your personal data. However, no method is completely secure. We retain personal information as needed to fulfill services, comply with legal obligations, or resolve disputes.

Your Rights & Choices

Depending on your location, you may have the following rights:

Access & Correction: Request a copy of your data or correct inaccuracies.
Deletion: Request data removal, subject to legal requirements.
Opt-out: Unsubscribe from marketing communications at any time.
Data Portability: Request a copy of your personal data in a structured format.

To exercise these rights, contact us at [email protected].

International Users

If you access our Services outside India, your data may be transferred and processed in other countries where data protection laws may differ. We take appropriate steps to ensure compliance with applicable regulations.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Herbal Planet
Email: [email protected]
Website: www.herbalplanet.in

By continuing to use our Site, you acknowledge that you have read and understood this Privacy Policy.