Effective Date: 10.1.2025

At Herbal Planet, accessible from https://herbalplanet.in, your privacy is one of our top priorities. This Privacy Policy document outlines the types of information that are collected and recorded by Herbal Planet and how we use it. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information from users who interact with our website. This includes:

a. Personal Information:

• Name

• Email Address

• Phone Number

• Shipping and Billing Address

• Payment Information (processed securely by third-party payment processors)

b. Non-Personal Information:

• Browser type and version

• IP address

• Time and date of visit

• Pages viewed and time spent on our website

• Device information (e.g., type of device, operating system)

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill orders, including delivery and payment processing

• To communicate with you regarding your orders, inquiries, or promotions

• To personalize and improve your experience on our website

• To send periodic emails and promotional offers (only if you have opted in)

• To analyze website performance and usage patterns to enhance our services

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors and service providers to assist in fulfilling orders, processing payments, or delivering email communications.

• Legal Compliance: We may disclose your information if required by law or if we believe it is necessary to protect our rights, comply with a legal obligation, or prevent fraud.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant third party.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and Correction: You can request a copy of your personal information and ask us to correct or update any inaccuracies.

• Data Deletion: You can request the deletion of your personal information, subject to applicable legal or contractual obligations.

• Marketing Preferences: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise any of these rights, please email us at [email protected]

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. By using our website, you consent to our use of cookies as described in this policy.

a. Types of Cookies We Use:

• Essential Cookies: Necessary for the operation of our website.

• Analytics Cookies: Used to collect information about website usage and performance.

• Advertising Cookies: Used to deliver personalized advertisements.

You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Herbal Planet
Email: [email protected]

Thank you for trusting Herbal Planet with your personal information!